JEWELRY CARE GUIDE
A few consistent habits can help keep each piece clean, secure and ready to wear.
A few consistent habits can help keep each piece clean, secure and ready to wear.
Simple, regular care helps protect the appearance, setting and finish of your J'ENCHANTE 18K gold and lab-grown diamond jewelry.
Fine jewelry is made to be worn and enjoyed. Over time, natural skin oils, skincare products and everyday dust can leave a light film on diamonds and polished gold surfaces.
For routine cleaning, use a gentle method suitable for most J'ENCHANTE 18K gold and lab-grown diamond pieces.
Before cleaning, check that the diamond does not move and that no prong appears bent or damaged. If anything feels loose, stop wearing the piece and contact a professional jeweler or the J'ENCHANTE team before cleaning.
Store Each Piece Separately
Store jewelry in its original J’ENCHANTE box, a soft pouch or an individually lined compartment. Keep diamonds and metal surfaces from rubbing against other pieces, as this can create scratches or wear.
Fasten necklaces and bracelets before storing them to reduce tangling. When travelling, use a structured, compartmented jewelry case and avoid placing multiple pieces loosely together.
Frequently worn rings and intricate settings benefit from periodic professional inspection. A professional jeweler can check the prongs, setting, clasp and connecting components before cleaning the piece professionally.
For frequently worn rings, consider a professional inspection approximately once a year, or sooner if the piece has been knocked or shows signs of wear.
Use lukewarm water with a few drops of mild dish soap. Soak the piece briefly, clean gently with a soft-bristled brush, rinse carefully and dry with a lint-free cloth. Lab-grown diamonds have the same essential care requirements as natural diamonds.
Occasional contact with clean water is unlikely to harm solid 18K gold or a diamond, but soaps, shampoos and skincare products can build up around the setting. Removing jewelry before showering helps preserve its appearance and reduces the risk of accidental damage.
We recommend removing it first. Chlorine, salt water, impact and the risk of losing a loosened piece make swimming an unsuitable environment for fine jewelry.
No. Toothpaste can contain abrasive particles that may scratch polished gold and should not be used as a jewelry cleaner.
Not without professional advice. Ultrasonic vibration can loosen stones in some settings, particularly if the piece is damaged or the stones are closely set.
The most common reason is a film of skin oil, lotion, soap or dust on the diamond and beneath the setting. Gentle cleaning usually restores its appearance.
For frequently worn rings or intricate settings, consider an inspection around once a year. Arrange an earlier check after a strong impact or whenever a stone, prong or clasp feels loose.
Our team can help with care recommendations, setting concerns and professional service inquiries.